Privacy Policy
Effective January 1, 2026
Reliable Merced Spray Foam Insulation, insulationmerced.com, hello@insulationmerced.com
Who we are and what this policy covers
Reliable Merced Spray Foam Insulation is an insulation contractor based in Merced, CA. This policy explains what information we collect when you use our website, fill out our contact form or call us, what we do with it and what choices you have.
It applies to every page of this site, starting with our home page, and to the information you share with us when you ask for an estimate. You can read more about our business on our About page.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to share. That usually includes the following:
Your name, phone number and email address.
The address of the property where you want work done.
Details about the job, such as what's going on in your attic or crawl space, how old the house is and any photos you send.
We only ask for what we need to answer your question, set up an estimate and do the work.
Information collected automatically
When you visit the site, basic technical information is collected automatically through website analytics. This can include your browser and device type, the pages you view, how long you stay, the site that sent you here and a general location based on your internet connection.
We use this to see which pages people find useful and to fix what isn't working. It doesn't tell us who you are unless you also contact us.
Cookies
Cookies are small files your browser stores so a site can remember things between visits. Our site and the tools it uses, such as analytics and our contact form, may set cookies to count visits, keep the site running properly and prevent spam on the form.
You can block or delete cookies in your browser settings. The site will still work, though some features, like the contact form, may not behave as expected.
How we use your information
We use your information to reply to you, schedule and give your estimate, do the job, send invoices and follow up on our work. We also use site data to improve the website, and we may use information when the law requires it or to protect our business and customers.
We don't sell your personal information, and we don't share it with anyone so they can market to you.
Who we share it with
Some of our tools are run by outside companies, so they handle information on our behalf. Our contact form is hosted by a third-party form provider, and our analytics come from a third-party analytics service. These companies follow their own privacy policies.
We may also share information with people who help us run the business, such as an accountant, or when a court, government agency or the law requires it.
How long we keep it
If you contact us and we don't end up working together, we keep your message only as long as it's useful for following up, then we delete it. If we do work on your house, we keep job records, estimates and invoices longer, because we need them for warranty questions, taxes and our own records.
Analytics data is kept by the analytics service for the period it sets, and it's used in summary form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
Depending on where you live, including California, state law may give you added rights over your personal information. We'll honor those requests as the law requires and won't treat you differently for making one. We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person.
How we protect your information
We limit who can see customer information to the people who need it to do the job, and we use reputable providers for our form and site tools. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children
This site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and the changes apply from the time they're posted.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think we've gotten something wrong, reach out through our Contact page or call us at (209) 308-1021. We answer Mon–Fri from 7 AM to 9 PM and Sat–Sun from 6 AM to 9 PM.
Tell us what you'd like us to do, and we'll look into it and get back to you.